> For the complete documentation index, see [llms.txt](https://naviaco.gitbook.io/naviaco-public-guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://naviaco.gitbook.io/naviaco-public-guides/guides/naviaco-terms-of-service.md). # NaviACO Terms of Service *** ### 1. Definitions For purposes of these Terms of Service, the following definitions apply: * **"NaviACO":** The Automated Checkout service operated by **SHOPWITHIVAN LLC**, a Virginia limited liability company, doing business as ("d/b/a") NaviACO. * **"ACO" (Automated Checkout):** The automated purchasing service provided by NaviACO, which uses software and bot technologies to complete purchases on your behalf at supported retailers. * **"PAS" (Pay After Success):** The service fee charged by NaviACO only after a Successful Checkout is confirmed. PAS fees may vary by product, retailer, or drop and are disclosed at the time of signup or invoice. * **"Successful Checkout":** An order that is placed and receives an order confirmation number from the retailer. A Successful Checkout triggers PAS obligations, subject to the cancellation waiver in Section 5. * **"Profile":** The collection of personal information, payment details, and retailer account credentials you submit to NaviACO for use in automated checkout operations. * **"Runner/Staff":** Authorized NaviACO personnel who manage checkout operations, profile setup, and customer support. * **"Invoice":** A bill issued by NaviACO for PAS fees owed due to Successful Checkouts, including itemized details and payment due date. * **"Invoice Reminder":** A notification sent via Discord informing you of a pending PAS balance and payment due date. * **"Payment Method on File":** A card or payment method you have provided to NaviACO through sign-up forms or other intake methods, which is used for automated checkout operations at retailers and which you authorize for PAS fee collection and invoice payment. * **"Supported Retailers":** The retail websites and platforms for which NaviACO offers automated checkout services, as determined by NaviACO at its sole discretion. * **"Opt-Out Request":** A formal request to pause or stop your profile from being run, submitted through the designated bot command (`/aco profiles`) or official support ticket. *** ### 2. User Agreement * Please review the following carefully. If you do not accept these terms, do not sign up for the service. If you choose to sign up for the services, you will be agreeing to abide by all of the terms and conditions of this agreement. Furthermore, you are solely responsible for your use of the service and for ensuring your use fully complies with the provisions of this agreement. * Your purchase of the service constitutes your explicit agreement that your purchase is for a non-tangible, electronically provided service. By using our Automated Checkout (ACO) service you allow us to use your information to checkout the item provided. The only fee and cost of using our service will be the PAS (Pay After Success). * n9vi (formally known as NAVI#0001) is not responsible for any unwanted or unauthorized charges. Sensitive profile inputs (e.g., payment credentials, retailer account credentials) are removed from active checkout systems after you request to stop being run or after service completion, except where retention is required for billing, dispute resolution, fraud prevention, or legal/compliance purposes as described in Section 7.6. * By providing your information for said Automated Checkout (ACO) service, you agree to these rules. Breaking the rules will result in a permanent ban from this service. * By submitting your information and requesting services, you authorize NaviACO to securely store your Payment Method on File and charge it for any unpaid balances related to completed services. If payment is not received within 48 hours of the time the Invoice Reminder is sent, you agree that the stored Payment Method on File may be charged automatically for the total amount due. Billing disputes relating to PAS amounts should be raised prior to service delivery when possible; otherwise within 7 days as described in Section 18.1. *** ### 3. Eligibility & Authorized Use By using NaviACO services, you represent and warrant that: * You are at least 18 years of age, or you have obtained parental or guardian consent to use this service and enter into this agreement. * You have the legal authority to use any payment method you submit to NaviACO. You must only submit payment methods that you own or are expressly authorized to use. * You have the legal authority to access and use any retailer accounts you submit to NaviACO. You must only submit retailer account credentials for accounts that you own or are expressly authorized to use. * All information you provide to NaviACO is accurate, complete, and not misleading. * You are not submitting accounts or payment methods that are banned, limited, flagged, or otherwise restricted by any retailer. * **You are responsible for ensuring your use of NaviACO and your retailer accounts complies with each retailer's terms of service and all applicable laws.** NaviACO is not responsible for any consequences arising from your violation of retailer terms or applicable law. Submitting payment methods or retailer accounts that you do not own or are not authorized to use is strictly prohibited and may result in immediate termination and referral to appropriate authorities. *** ### 4. Consent to Automated Checkout Services #### 4.1 Form Submission & Authorization **By submitting any NaviACO sign-up form, profile form, or providing your personal information through any NaviACO intake method, you expressly consent to and authorize the following:** * **Automated Purchasing:** You authorize NaviACO to use your submitted information—including but not limited to retailer account credentials, payment card information, billing address, shipping address, phone number, and email address—to execute automated purchases on your behalf using third-party automation software, bots, and checkout tools. * **Software & Bot Usage:** You understand and agree that NaviACO utilizes automated software, scripts, and bot technologies to perform checkout operations. You consent to your personal and payment information being processed through these automated systems for the purpose of completing purchases at Supported Retailers. * **Retailer Account Access:** You authorize NaviACO to access, log into, and perform actions on your retailer accounts using the credentials you provide. This includes adding items to cart, applying payment methods, and completing checkout transactions. * **Third-Party Tool Integration:** You acknowledge that NaviACO may utilize various third-party automation tools and software to deliver services, and you consent to your information being processed through such tools solely for the purpose of executing checkouts on your behalf. * **Data Conversion:** You acknowledge that information submitted through sign-up forms is collected, processed, and converted into data formats compatible with automation software and bots for the purpose of executing checkout services. #### 4.2 Payment Method Authorization **By submitting payment card information to NaviACO, you expressly authorize the following:** * **Dual-Purpose Authorization:** You understand and agree that payment card information you submit serves two purposes: (1) to complete automated purchases at retailers on your behalf, and (2) to collect PAS fees and unpaid invoice balances owed to NaviACO. * **Checkout Transactions:** NaviACO is authorized to use your submitted Payment Method(s) on File to complete purchases at retailers on your behalf as part of the automated checkout service. * **PAS Fee Collection:** Any Payment Method on File submitted to NaviACO—whether submitted for checkout purposes or otherwise—may be charged to collect Pay After Success (PAS) fees for completed checkouts. * **Unpaid Invoice Collection:** You authorize NaviACO to charge any Payment Method on File to collect payment for unpaid invoices. If an invoice remains unpaid after 48 hours from the time the Invoice Reminder is sent, you agree that NaviACO may charge any Payment Method on File for the total outstanding balance without further notice. * **Multiple Payment Methods:** If you have submitted multiple Payment Methods on File to NaviACO, you authorize NaviACO to charge any or all of these methods to satisfy outstanding balances owed. * **Continued Authorization:** This payment authorization remains in effect until all outstanding balances are paid in full and you have formally requested removal of your payment information from our systems, subject to any pending transactions or invoices. *** ### 5. Pay After Success (PAS) * NaviACO assesses service fees based on a Pay-After-Success (PAS) system. This fee is only charged once a Successful Checkout is confirmed. PAS fees may vary by product, retailer, or drop and are disclosed at the time of signup or on the invoice. * **Cancellations:** If an order is cancelled by the retailer prior to shipment, and you provide proof of cancellation, the PAS fee will be waived. Customer-initiated modifications (such as address changes, item substitutions, or quantity adjustments) do not constitute cancellations and do not waive PAS fees. Acceptable proof may include a retailer cancellation email, order status page showing cancellation, or other documentation reasonably requested by NaviACO. Proof can be submitted via screenshot sent to staff in our Discord or direct messaged to n9vi on Discord. * If a Successful Checkout is confirmed, you will be contacted within 24 hours and an Invoice Reminder will be sent. PAS must be paid within 48 hours of the time the Invoice Reminder is sent. Failure to do so within this time frame will result in a permanent ban from our services as well as the missed fee amount charged to your Payment Method on File. * Please note that once an order ships from the retailer, liability for the order from that point on will be between the recipient and the retailer. The PAS fee will not be refunded once an order is shipped due to issues between the retailer and the recipient. #### 5.1 Refund Policy **PAS fees are non-refundable once an order has shipped from the retailer.** No refunds, credits, or adjustments will be issued for PAS fees after shipment confirmation, regardless of any subsequent issues between you and the retailer (including but not limited to: delivery issues, damaged items, returns, or retailer-initiated refunds). Your sole recourse for post-shipment issues is directly with the retailer. #### 5.2 PAS Pricing Discretion & Market Adjustments PAS fees are dynamic and may change at any time based on market conditions, product demand, retailer behavior, checkout difficulty, operational costs, or risk factors. NaviACO reserves the sole discretion to determine when a change in market conditions warrants an adjustment to PAS pricing. PAS pricing is not guaranteed to remain consistent across different drops, restocks, time periods, or products. Prior PAS rates do not establish precedent or guarantee future pricing. The applicable PAS fee for any Successful Checkout is the rate disclosed at the time the Invoice is issued or otherwise communicated for that checkout. *** ### 6. Liability * NaviACO is not liable for information submitted to our services being banned, limited, or flagged from any retailer we run on. We take reasonable measures to help prevent this. * If you submit information to our service knowing the account/information was banned, limited, or flagged, you may be subject to fees from NaviACO for the waste in resources/time, as submitting such information will likely lead to cancellation of orders. * **FOR SCHEDULED RELEASES:** Once you submit a profile, you are allowed to opt-out from the release up to one hour before the scheduled drop time. Once the release falls within the hour, we are unable to cancel your service and you may be subject to PAS fees if we achieve a Successful Checkout. **Opt-Out Requests must be submitted via the `/aco profiles` bot command or an official support ticket to be recognized.** * **FOR RANDOM RESTOCKS:** Once you submit a profile, you are allowed to opt-out at any time before the agreed upon quantity is checked out. Your Opt-Out Request will be processed within 24 hours of submission. Any Successful Checkouts that occur within this processing window will still require PAS payment. **Opt-Out Requests must be submitted via the `/aco profiles` bot command or an official support ticket to be recognized.** * In the unlikely event that NaviACO checks out the wrong item or size, NaviACO is not liable and will not assess a PAS fee for the inconvenience. NaviACO may attempt to assist with cancellation in such cases, but cannot guarantee retailer cancellation success. * **AUTOMATION DISCLAIMER:** You acknowledge that automated checkout services carry inherent risks, including but not limited to: retailer account restrictions, order cancellations, payment declines, and website/policy changes. NaviACO is not liable for any adverse consequences resulting from the use of automated checkout tools on your accounts. * **NO GUARANTEE:** NaviACO does not guarantee successful checkouts, delivery times, order acceptance by retailers, or availability of products. All services are provided on a "best efforts" basis. * **AS IS / AS AVAILABLE:** Except as expressly stated in these Terms, services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. #### 6.1 Limitation of Liability **TO THE MAXIMUM EXTENT PERMITTED BY LAW:** * NaviACO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service, including but not limited to: loss of profits, data, business opportunities, or goodwill. * NaviACO's total aggregate liability for any claims arising from these Terms or the service shall not exceed the total amount of PAS fees you have paid to NaviACO in the twelve (12) months preceding the claim. * NaviACO shall not be liable for damages arising from unauthorized access to or alteration of your data, unless caused by NaviACO's gross negligence or willful misconduct. #### 6.2 Data Security Limitation NaviACO implements reasonable security measures to protect your data, including access controls limiting data to authorized personnel only. However, NaviACO shall not be liable for indirect, incidental, or consequential damages arising from unauthorized access, data breaches, or security incidents affecting third-party platforms (including but not limited to Discord, retailers, or service providers) unless such breach is caused directly by NaviACO's gross negligence. You acknowledge that no method of electronic storage or transmission is 100% secure. #### 6.3 Force Majeure NaviACO shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond NaviACO's reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemic, internet or telecommunications failures, Discord outages, retailer website changes or outages, CAPTCHA implementations, anti-bot measures, payment processor outages, power failures, or third-party software failures. *** ### 7. Data Collection & Privacy #### 7.1 Information We Collect By using NaviACO services, submitting sign-up forms, and using the associated Discord bot commands (`/aco profiles`, `/aco checkouts`, `/aco invoices`), you acknowledge and consent to the collection of the following information: **Personal Identifiers:** * Discord User ID * Discord Username and Display Name * Profile name(s) you create within our system **Contact Information:** * Email address(es) associated with retailer accounts * Phone number (last 4 digits stored for verification purposes; full number may be collected for checkout requirements) **Payment Information:** * Payment card information and billing details required for checkout and billing collection (processed and stored securely) * Last 4 digits displayed for identification/verification in user-facing interfaces **Address Information:** * Shipping address (city, state, and full address as needed for checkout) **Retailer Account Information:** * Retailer account credentials (stored for checkout automation) * Account status and history with Supported Retailers **Service Usage Data:** * Checkout history and order details * Invoice history and payment status * Profile status (Running, Paused, Pending Setup, Update Requested, etc.) * Timestamps of service interactions #### 7.2 How We Use Your Information Your information is used for the following purposes: * **Service Delivery:** To execute automated checkouts on your behalf at Supported Retailers using automation software and bots * **Bot Data Conversion:** To convert your submitted form information into data formats compatible with checkout automation software * **Account Management:** To manage your Profiles, track checkout history, and process invoices * **Communication:** To notify you of Successful Checkouts, order cancellations, required actions, and Invoice Reminders **via Discord direct messages and email to the email address on file**, including automated notifications related to PAS billing and invoices * **Billing & Payment Collection:** To generate invoices, track payment status, process PAS fees, and charge Payment Methods on File for outstanding balances * **Support:** To assist with troubleshooting, disputes, and service inquiries * **Service Improvement:** To analyze usage patterns and improve our automation systems #### 7.3 Data Storage Your information is stored in secure, access-controlled systems maintained by NaviACO. **Form Submissions:** Information submitted through sign-up forms (including payment card information) is collected in form response systems, then processed and converted into bot-compatible data for use with automation software. **All data storage systems are:** * Protected by authentication and access controls * Accessible only to authorized NaviACO staff (Runners and administrators) * Subject to regular review and maintenance * Used solely for the purposes described in these Terms **NaviACO's goal is to minimize exposure of sensitive data and restrict access to only what is necessary to deliver services.** **You acknowledge and accept that:** Your payment card information is stored by NaviACO for the dual purposes of (1) executing automated checkouts at retailers and (2) collecting PAS fees or unpaid invoice balances. This information is accessible to authorized NaviACO staff as necessary to perform these functions. #### 7.4 Masked Data Display Certain Profile data may be displayed in a masked or obscured format (e.g., partial email addresses, last 4 digits of payment cards or phone numbers) to the associated user account for verification and security purposes. This masking is implemented to protect sensitive information while still allowing you to identify and manage your Profiles. #### 7.5 Data Sharing NaviACO does **not** sell, rent, or trade your personal information to third parties for marketing purposes. Your information may be accessed by or shared with: * **NaviACO Staff:** Runners and administrators who manage checkout operations and support * **Automation Systems:** Third-party software and bot tools used to execute checkouts on your behalf * **Service Providers:** Platforms used for data management, communication (Discord), and operational purposes * **Retailers:** Your provided information is submitted to retailers solely for the purpose of completing checkouts on your behalf #### 7.6 Data Retention * **Active Profiles:** Data is retained for as long as your Profile remains active in our system * **Sensitive Credentials:** Payment card information and retailer account credentials are removed from active checkout systems after you request to stop being run or after service completion, **except** that payment card information may be retained for billing purposes until all outstanding balances are settled * **Checkout History:** Checkout records are retained indefinitely for billing verification and dispute resolution * **Invoice Records:** Invoice data is retained for a minimum of 2 years for accounting and dispute purposes * **Payment Information for Billing:** Payment card information may be retained until all outstanding PAS fees and invoices are paid in full and you request removal * **Deleted Profiles:** Upon Profile deletion request, your Profile data will be removed from active systems within 7 business days, provided all outstanding invoices are settled. Historical checkout and invoice records may be retained for billing and legal purposes. #### 7.7 Your Data Rights You have the right to: * **Access:** View your stored Profile information, checkout history, and invoices via `/aco profiles`, `/aco checkouts`, and `/aco invoices` commands * **Correction:** Request corrections to inaccurate Profile information by submitting an update request through the bot or contacting staff * **Deletion:** Request deletion of your Profile(s) through the `/aco profiles` menu. Note that deletion requests are subject to: * Settlement of any outstanding invoices * Completion of any pending checkout operations * Retention of historical records for billing and legal verification * **Opt-Out:** Pause or stop your Profiles from being run at any time via Opt-Out Request, subject to the terms outlined in Section 6 (Liability) * **Payment Method Removal:** Request removal of Payment Methods on File after all outstanding balances are paid in full *** ### 8. Confidentiality & Staff Access NaviACO staff access to user data is limited to what is operationally necessary to deliver services, manage profiles, execute checkouts, and provide support. All NaviACO staff are prohibited from disclosing, sharing, or using user data for any purpose other than the performance of their authorized duties. Unauthorized disclosure of user data by staff is a violation of NaviACO policy and may result in termination of the staff member and other appropriate action. *** ### 9. Bot Features & Usage #### 9.1 /aco profiles The `/aco profiles` command allows you to: * View all Profiles associated with your Discord account * See Profile status (Running, Paused, Pending Setup, Update Requested, etc.) * Request Profile updates (card, phone, address changes) * Request Profile deletion * Submit Opt-Out Requests * View assigned Runner and machine information **By using /aco profiles, you acknowledge:** * Your Profile information is stored in our secure database systems * Authorized staff members (Runners) have access to your Profile details for service delivery * Profile changes may take up to 24 hours to process * Deletion requests are subject to outstanding balance settlement #### 9.2 /aco checkouts The `/aco checkouts` command allows you to: * View your checkout history across all retailers * See order details including product, quantity, price, and status * Track Successful Checkouts, cancellations, and declines * Access order IDs for reference with retailers **By using /aco checkouts, you acknowledge:** * Checkout records are logged and retained for billing and verification purposes * Checkout notifications are sent via Discord direct message * Checkout data may be used for service analytics and improvement * Successful Checkouts generate PAS fee obligations as outlined in Section 5 #### 9.3 /aco invoices The `/aco invoices` command allows you to: * View pending and historical invoices * See itemized checkout details per invoice * Track payment status and due dates * Access payment instructions and support **By using /aco invoices, you acknowledge:** * Invoices are generated automatically based on Successful Checkouts * Invoice data is retained for accounting and dispute resolution * Failure to pay invoices within the specified timeframe results in consequences outlined in Section 5 * You authorize NaviACO to charge any Payment Method on File for unpaid balances as outlined in Sections 2, 4, and 5 *** ### 10. Communication & Notifications By using NaviACO services, you consent to receive the following communications via **Discord and email**: * **Checkout Notifications:** Immediate notifications of Successful Checkouts, cancellations, and declines * **Invoice Reminders:** Notifications of pending invoices and payment due dates * **Profile Updates:** Notifications regarding Profile status changes, update requests, and deletion confirmations * **Service Announcements:** Important updates regarding service availability, new features, and policy changes * **Manual Checkout Alerts:** Notifications when manual intervention is required to complete a checkout * **Email Notifications:** Automated emails sent to the email address on file for PAS notifications, invoice reminders, payment confirmations, and other service-related communications You acknowledge that service-related communications may be sent via multiple channels (including Discord and email), and failure to receive or review a notification does not relieve you of payment obligations. You may not opt out of transactional communications (checkout notifications, invoices) while actively using the service. *** ### 11. Account Security * You are responsible for maintaining the security of your Discord account and any credentials provided to NaviACO * You agree to notify NaviACO immediately if you suspect unauthorized access to your account or Profiles * NaviACO is not responsible for losses resulting from compromised Discord accounts or credentials you control * Do not share your Profile information or checkout notifications with unauthorized parties *** ### 12. Non-Transferability & Assignment * **Non-Transferable Services:** NaviACO services are non-transferable and are tied exclusively to the Discord account that submitted the original sign-up form or Profile information. You may not sell, transfer, assign, or share your NaviACO service access, Profiles, or account privileges to any other person or entity. * **No Assignment:** You may not assign or transfer any rights or obligations under these Terms of Service without the prior written consent of NaviACO. Any attempted assignment in violation of this section shall be null and void. * **NaviACO Assignment:** NaviACO may assign or transfer these Terms, in whole or in part, without restriction and without notice to you. *** ### 13. Independent Contractor & Limited Authorization Nothing in these Terms of Service shall be construed to create a partnership, joint venture, or employment relationship between you and NaviACO. NaviACO performs services as an independent contractor. You authorize NaviACO to act on your behalf solely for the limited purpose of executing checkout actions you request, including logging into your retailer accounts, adding items to cart, applying payment methods, and completing purchases. This limited authorization does not create a general agency relationship, and NaviACO has no authority to act on your behalf for any purpose beyond the specific checkout services described herein. *** ### 14. Intellectual Property All NaviACO branding, logos, bot software, automation tools, user interfaces, embeds, spreadsheets, documentation, and other materials are the exclusive property of NaviACO and are protected by applicable intellectual property laws. You agree not to: * Copy, reproduce, modify, or create derivative works of any NaviACO materials * Reverse engineer, decompile, or disassemble any NaviACO software or systems * Use NaviACO branding, logos, or materials without prior written permission * Share, distribute, or publicly display NaviACO proprietary systems or methods This license to use NaviACO services is limited, non-exclusive, non-transferable, and revocable at NaviACO's discretion. *** ### 15. Prohibited Conduct You agree not to: * Provide false, inaccurate, or misleading information * Submit payment methods or retailer accounts you do not own or are not authorized to use * Submit banned, limited, or flagged retailer accounts knowingly * Attempt to circumvent PAS fees or payment obligations * Share, sell, or transfer access to NaviACO services * Interfere with or disrupt the service or its systems * Use the service for any illegal purpose * Dispute legitimate charges with your payment provider without first contacting NaviACO * Submit chargebacks for authorized transactions without prior dispute resolution through NaviACO * Attempt to copy, reverse engineer, or replicate NaviACO systems or methods Violation of these terms may result in immediate termination of service, forfeiture of any pending orders, and collection of all outstanding balances. *** ### 16. Service Availability * NaviACO strives to maintain consistent service availability but does not guarantee uninterrupted access * Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control * NaviACO is not liable for missed checkouts due to service unavailability, retailer changes, or technical issues * Scheduled maintenance will be announced in advance when possible *** ### 17. Modifications to Terms * NaviACO reserves the right to modify these Terms of Service at any time * Changes will be announced via Discord and updated on this document with a revised "Last Updated" date * Continued use of the service after changes constitutes acceptance of the modified terms * Material changes affecting data usage or billing will be communicated with reasonable notice *** ### 18. Dispute Resolution & Arbitration #### 18.1 Informal Resolution All disputes should first be raised with NaviACO staff via Discord or email. Disputes regarding checkouts must include proof (screenshots, order confirmations, etc.). Disputes must be raised within 7 days of the transaction in question. You agree to attempt to resolve any dispute informally by contacting NaviACO before initiating any formal proceedings. #### 18.2 Binding Arbitration **If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms of Service or the use of NaviACO services shall be resolved through binding arbitration on an individual basis, rather than in court.** * Arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed-upon arbitration provider. * The arbitration shall take place in the Commonwealth of Virginia, United States, or may be conducted remotely at the arbitrator's discretion. * The arbitrator's decision shall be final and binding. * **This arbitration agreement is governed by the Federal Arbitration Act.** #### 18.3 Class Action Waiver **YOU AGREE TO RESOLVE DISPUTES WITH NAVIACO ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING, WHETHER AS A PLAINTIFF, CLASS MEMBER, OR OTHERWISE.** #### 18.4 Exceptions Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights or confidential information. #### 18.5 Chargebacks & Payment Disputes Filing a chargeback or payment dispute with your bank or payment provider without first attempting resolution through NaviACO constitutes a violation of these Terms. NaviACO reserves the right to pursue collection of disputed amounts, terminate your access, and report suspected fraudulent chargebacks to appropriate authorities. *** ### 19. Governing Law & Jurisdiction These Terms of Service shall be governed by and construed in accordance with the laws of the **Commonwealth of Virginia, United States**, without regard to its conflict of law principles. Subject to the arbitration provisions in Section 18, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of such courts. *** ### 20. Termination & Right to Refuse Service NaviACO reserves the right to terminate your access to the service at any time for: * Violation of these Terms of Service * Non-payment of invoices * Fraudulent or abusive behavior * Filing unauthorized chargebacks * Any reason at NaviACO's sole discretion **NaviACO may also refuse service, pause profiles, or limit access at any time to protect operational integrity, prevent abuse, or comply with platform policies, with or without prior notice.** Upon termination: * Outstanding invoices remain due and payable * NaviACO retains the right to charge any Payment Method on File for outstanding balances * Access to bot commands and services will be revoked * Profile data may be retained for billing and legal verification purposes *** ### 21. Severability If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. *** ### 22. Entire Agreement These Terms of Service, together with any other policies or guidelines referenced herein, constitute the entire agreement between you and NaviACO regarding the use of our services. These Terms supersede all prior agreements, representations, and understandings, whether written or oral, relating to the subject matter hereof. **NaviACO Discord server rules, policies, PAS rate sheets, and published guidelines are incorporated by reference and form part of these Terms.** By using NaviACO services, you agree to comply with all such rules and policies as updated from time to time. These Terms of Service are entered into between you and **SHOPWITHIVAN LLC**, doing business as NaviACO. *** ### 23. Contact Information For questions, concerns, disputes, or requests regarding these Terms of Service or your data: * **Email:** * **Discord:** Contact n9vi directly or open a support ticket * **Server:** NaviACO Discord Server NaviACO is operated by **SHOPWITHIVAN LLC**, a Virginia limited liability company. *** ### 24. Acknowledgment & Consent **By using NaviACO services, including but not limited to submitting sign-up forms, providing personal or payment information, using `/aco profiles`, `/aco checkouts`, or `/aco invoices` commands, you expressly acknowledge and agree that:** * You have read, understood, and agree to these Terms of Service in their entirety * You meet the eligibility requirements in Section 3, including that you own or are authorized to use any payment methods and retailer accounts you submit * You are responsible for ensuring your use of NaviACO complies with retailer terms of service and applicable law * You consent to the collection, storage, processing, and use of your data as described herein * You authorize NaviACO to use your submitted information—including payment card information—to execute automated purchases using software, bots, and automation tools * You authorize NaviACO to charge any Payment Method on File for checkout transactions, PAS fees, and unpaid invoice balances * You understand and consent to the dual-purpose use of your payment information for both retailer checkouts and NaviACO billing collection * You understand that NaviACO utilizes automated systems and third-party tools to deliver services * You understand that NaviACO does not guarantee successful checkouts and provides services on a "best efforts" and "as is" basis * You agree to resolve disputes through binding arbitration on an individual basis and waive your right to participate in class actions * You agree to abide by all terms and conditions outlined in this document, including NaviACO server rules and policies incorporated by reference * You are at least 18 years of age or have parental/guardian consent to use this service and enter into this agreement * You understand that NaviACO is a third-party service and is not affiliated with, endorsed by, or sponsored by any retailers * You accept full responsibility for any consequences arising from the use of automated checkout services on your accounts **Your submission of any form or continued use of NaviACO services constitutes your binding agreement to these terms.** *** *These Terms of Service are effective as of the date listed above and supersede all prior agreements regarding NaviACO services.* --- # Agent Instructions This documentation is published with GitBook. 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