> For the complete documentation index, see [llms.txt](https://naviaco.gitbook.io/naviaco-public-guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://naviaco.gitbook.io/naviaco-public-guides/profile-guides-requirements/bestbuy/bestbuy-cancel-check-guide.md).

# BestBuy Cancel Check Guide

## Instructions

1. Make sure you are logged into your bestbuy account.
2. Grab the order number from your cancelled BestBuy order and replace "REPLACEORDERNUMBER" in the following link with it, then paste it into your browser. [https://www.bestbuy.com/profile/ss/api/v1/orders/](https://www.bestbuy.com/profile/ss/api/v1/orders/YOURORDERNUMBERGOESHERE)[REPLACEORDERNUMBER/](http://replaceordernumber/)
3. Do Ctrl + F or Cmnd + F and Search for `"errorcode"` until you see something similar to the following

```
  "errors": [
    {
      "errorCode": "SD_SHIPPING_DELAYED",
      "message": "We're sorry; there was an issue with your order, and it cannot be delivered today. See below."
    }
  ],
```

## Cancel Reasons

At this time my best recommendation is to try to cross reference what possible things went wrong with the error code, as it doesn't tell us everything but gives us little insight to what may have happened.

The following error code is what you want to avoid is it can mean your account has potentially been flagged as reseller and will not be able to make future orders on hyped releases.

`specialOrderFlag":false,"cancelReasonCode":"FRAUD_IDENTIFIED_RESELLER","cancelReasonDescription":"Fraud - Identified Reseller"`


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://naviaco.gitbook.io/naviaco-public-guides/profile-guides-requirements/bestbuy/bestbuy-cancel-check-guide.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.